Frequently Asked Questions
Payment/Billing
Do I have to enter my credit card information to order?
Yes, you must save your credit card information to place a GoMobo order. All GoMobo orders will be paid with your credit card.
Should I ever pay for my order at the restaurant?
Nope. All GoMobo orders are prepaid via credit card, so you should never have to pay at the restaurant. Just pick up & go!
Is my billing information secure?
Yes. Your information is stored in a secure, 256-bit encrypted account that exceeds industry standards and is accessible only to the primary account holder. All credit card transactions meet high-level PCI compliance requirements established by Visa and MasterCard for online credit card transactions.
Is my billing information at risk if I lose my phone?
No. GoMobo does not store, send, or process credit card information on your phone. So even if you lose your phone, your billing information will remain secure.
Who can I contact regarding billing issues?
Contact us at 1-888-411-6626 or email support@gomobo.com for any billing questions or issues.